Tag
management
2 findings
Firms & operationsQuality Control and Management Practice AdoptionImplementing quality measurement and analysis systems reduced average defect levels by over 50 percent within the first three months, significantly boosting productivity as nearly 20 percent of the labor force was previously occupied with repairing defects.RCTLabour & employmentUpward Feedback and Worker Voice ChannelsSupervisor evaluation programs caused managers to become less critical, increasing team-level KPI performance by 2.3% in Chinese auto manufacturing. Open supervisory discussions increased productivity by 10.6% and retention by 10.3% after 12 weeks. In India, survey completion after unsatisfying wage hikes reduced quit likelihood by 20% (0.23 percentage points).RCT