Counselor Match Conversion Efficiency

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In Simple Words

Think of a target shooter. Counting total bullets fired does not reflect skill, whereas measuring how many shots hit the bullseye reveals true shooting accuracy.

Observed permanent vacancies with the agency

No proactive agency outreach
Reference counselor-match success
Proactive agency outreach
More successful counselor matches

Observed posted-vacancy comparison, adjusted for measured differences. Eight-week window; selection may remain. This is not a randomized screening-only effect.

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Research question

Measuring recruitment assistance by raw applicant volume masks whether agency matches successfully result in actual job placements for participating employers.

Participants

N = 1,705 permanent contract vacancies posted with the Public Employment Service in France.

Study Design

Non-experimental Inverse Probability Weighted (IPW) regression evaluating applicant conversion to hires over an 8-week window post-posting.

Results

Vacancies posted by treatment firms were significantly more likely to be filled by counselor-made matches over an 8-week period, demonstrating that caseworker pre-selection increased candidate placement efficiency despite sending fewer overall applicants.

Takeaway

Evaluate recruitment agency performance based on the 8-week match conversion rate rather than total candidate referral volume.

Source and citation

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