Third-Party Non-Profit Case Management Delivery

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In Simple Words

Contracting a dedicated social service agency to manage student stability is like a hospital hiring specialized physical therapists to handle post-surgery rehabilitation rather than asking busy ER doctors to conduct daily exercise routines. The specialized team possesses specific expertise and lower client ratios needed for long-term recovery.

Low-income women in college

No Stay the Course participation
Comparison group
Stay the Course participation
31.5 percentage points more earned a degree

Associate’s degree after six semesters. Estimated effect of participation among women induced to join; not an offer effect or a raw graduation rate. Participation effect estimated using randomized offers. Nonprofit delivery was not tested separately.

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Research question

Community college counselors are typically trained primarily in academic course selection and operate under massive caseloads (1:1,500 to 1:3,500), making them unequipped to address the complex non-academic social safety net needs of low-income students.

Participants

N = 869 low-income community college students at Tarrant County College Trinity River Campus in Fort Worth, Texas.

Study Design

Randomized Controlled Trial (RCT) evaluating external social work navigators from Catholic Charities Fort Worth with a 34:1 student-to-advisor ratio versus standard internal college counseling.

Results

Program participants achieved a 31.5 percentage point increase in associate degree completion among enrolled females (TOT, p < 0.05) and logged an average of 33.8 interactions per semester with navigators.

Takeaway

Establish formal institutional partnerships with external social service non-profits to embed certified social workers directly on college campuses for student support.

Source and citation

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Read alongside the research

Plain-English glossary

Original explanations, informed by the references below. Examples are illustrations, not data from the studies above. The research text stays unchanged.

Percentage points

The difference between two percentages.

ExampleA rise from 40% to 50% is 10 percentage points. Relative to the starting value, that is a 25% increase.

Office for National Statistics · Percentages ↗Read more about percentage points →
Randomized controlled trial

A study that uses chance, like drawing lots, to decide who receives each option being compared. Researchers compare the groups’ outcomes to estimate the effect of those options.

ExampleA lottery assigns volunteers to a training programme or a comparison group. Researchers then compare their outcomes.

GET-IT glossary · Randomized study ↗Read more about randomized controlled trial →

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