In Simple Words
Just as airline passengers are willing to pay a higher price for a flexible ticket that allows changing travel dates without penalties, small business owners are willing to pay a higher interest rate for a loan that gives them time to build business profits before making their first payment.
Observed hypothetical loan preferences in Kolkata
- Existing microfinance clients
- 40% would pay at least 17.5% APR
- Prospective non-clients
- 4 of 13 would pay above 38% APR
Hypothetical survey; different rate thresholds and only 13 prospective clients. These figures do not establish which group values flexibility more.
See source →Research question
Microfinance institutions assume low-income borrowers will not accept higher interest rates to obtain flexible repayment terms, limiting product innovation and contract differentiation.
Participants
769 microfinance clients and 13 non-client candidate micro-entrepreneurs in Kolkata, India.
Study Design
Hypothetical willingness-to-pay survey protocol with progressively increasing interest rate differentials between regular and grace period contracts.
Results
40.0% of existing microfinance clients were willing to pay an interest rate of 17.5% APR or higher for a grace period contract, and 30.8% of non-clients expressed willingness to pay above the MFI break-even threshold of 38.0% APR.
Takeaway
Survey client willingness to pay across varying interest rate premiums before dismissing flexible credit products as commercially unviable.