Tag
survey_retention
2 findings
Methods & evidenceRecipient Household Welcome Call Rapport StrategyThe preliminary welcome call strategy enabled completion of 2,075 detailed endline household surveys despite high phone survey attrition challenges (with only ~10% explicit refusal rate).RCTBehaviour & psychologySocial Proof Credibility BuildingStationing team members inside formal money transfer branches combined with social proof photo postings significantly reduced intake suspicion, achieving a 56% retention rate in branch recruitment.RCT