Bi-Weekly Adaptive Digital Skills Training in One-Stop Window

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In Simple Words

Handing someone an instruction manual written in a foreign language does not teach them how to read it. Setting up bi-weekly group practice sessions alongside one-on-one personal tutoring acts like having a bilingual tutor sitting beside the student, guiding their hands as they practice typing and completing online forms step-by-step.

Income-support recipients and other at-risk adults in Aragon

Study comparison group
Group used for comparison
Digital training and individual support
Better digital skills

Seven-month pilot. Skills, not proven job gains; short follow-up.

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Research question

Disadvantaged welfare recipients frequently lack basic digital device mastery, preventing them from accessing electronic public administration platforms, applying for social benefits, or utilizing online job search portals.

Participants

1,831 beneficiaries of minimum income schemes and at-risk job seekers in Aragón, Spain (922 treatment, 909 comparison).

Study Design

Randomised Controlled Trial (RCT) evaluating a 7-month intervention ("Aragón Incluye") featuring bi-weekly 2.5-hour group digital training sessions over 4 months, paired with bi-weekly 2.5-hour individual support sessions.

Results

The intervention generated statistically significant improvements in digital skills—specifically device operation, internet browsing, and online administrative task completion—alongside small positive gains in participants' self-perceived employability (Gizatea scale), self-esteem, and life satisfaction.

Takeaway

Offer minimum income recipients bi-weekly 2.5-hour hands-on digital skills workshops paired with equal duration individual coaching focused on completing online administrative procedures and job applications.

Source and citation

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Read alongside the research

Plain-English glossary

Original explanations, informed by the references below. Examples are illustrations, not data from the studies above. The research text stays unchanged.

Randomized controlled trial

A study that uses chance, like drawing lots, to decide who receives each option being compared. Researchers compare the groups’ outcomes to estimate the effect of those options.

ExampleA lottery assigns volunteers to a training programme or a comparison group. Researchers then compare their outcomes.

GET-IT glossary · Randomized study ↗Read more about randomized controlled trial →
Statistically significant

A label used when a result passes a chosen statistical threshold, often p < 0.05. It does not show how large or useful an effect is. A result that is not statistically significant does not prove there is no effect.

ExampleA study reports p = 0.03 against a 0.05 threshold. It passes that test, but the effect could still be too small to matter.

American Statistical Association · Statement on p-values ↗Read more about statistically significant →

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