AUNA Integrated Social and Employment One-Stop Model
RCTReview
Social assistance and public employment services in regional administrations frequently operate in silos, creating fragmented service pathways for minimum income recipients who require coordinated, multi-system support.
Picture this
When someone has a complex health problem involving multiple organs, visiting separate independent doctors who do not talk to each other leads to conflicting treatments. An integrated one-stop model acts like a lead attending physician who coordinates all medical specialists in bi-weekly joint consultations to ensure a single, harmonious recovery plan.
What the evidence says
The intervention increased participant engagement in vocational training and employment counseling, generated small positive gains in working days and employment intensity during the final 3 months, and significantly enhanced participant empowerment (self-perceived capacity to handle stressful situations), though it did not reduce minimum income benefit reliance.
- Who was studied
- 1,095 minimum income scheme beneficiaries in Navarra, Spain (495 treatment, 600 comparison).
- How
- Randomised Controlled Trial (RCT) evaluating a 10-month intervention (Project AUNA) by the Government of Navarra involving initial multi-dimensional needs assessments, joint administrative coordination, and biweekly follow-up meetings over 6 months.
What to do
Establish biweekly joint case-review meetings between municipal social caseworkers and public employment counselors to co-manage unified inclusion itineraries for minimum income recipients.
From the source
"The intervention increased participants' engagement in training programs and employment counselling and may have had a small and positive impact on the number of days worked and employment intensity. ... The program enhanced participants' empowerment, defined in this evaluation as a stable sense of personal competence to effectively manage a wide range of stressful situations..."
promoting-labor-market-inclusion-policy-publication.pdf