In Simple Words
Think of a store manager who usually waits behind the counter for customers to walk in. Switching to a proactive approach means stepping outside, visiting nearby shop owners, asking about their upcoming projects, and offering custom inventory help before they even ask for it.
Small and medium firms in France
- No proactive agency outreach
- Reference counselor-visit count
- Proactive agency outreach
- About 0.5 more visits per firm
Trial contact outcome by the end of the intensive 2014 phase. Control firms could request services; this is evidence of outreach delivery.
See source →Research question
Public employment agencies traditionally operate reactively, waiting for employers to post job vacancies rather than actively initiating contact to uncover unmet hiring needs.
Participants
N = 7,438 unique small and medium-sized enterprise establishments across 129 local employment agencies in France.
Study Design
Stratified Randomized Controlled Trial with a 3-month intensive outreach campaign and a 6.5-month sanctuary period for control firms.
Results
Active prospection generated a 488% increase in agency counselor visits to treatment firms (jump of 0.5 visits per firm) and a 152% increase in phone contacts (1.5 additional calls per firm) during the intensive phase.
Takeaway
Initiate proactive outreach campaigns where caseworkers contact employers directly to identify latent hiring demands rather than relying on passive vacancy submissions.
Source and citation
See source →Read alongside the research
Plain-English glossary
Original explanations, informed by the references below. Examples are illustrations, not data from the studies above. The research text stays unchanged.
- Randomized controlled trial
A study that uses chance, like drawing lots, to decide who receives each option being compared. Researchers compare the groups’ outcomes to estimate the effect of those options.
ExampleA lottery assigns volunteers to a training programme or a comparison group. Researchers then compare their outcomes.
GET-IT glossary · Randomized study ↗Read more about randomized controlled trial →